SSfdc

Example:We are using Salesforce for our Sales Cloud (SSfdc) implementation.

Definition:A provider of cloud-based software and services for customer relationship management (CRM), analytics, marketing automation, and more.

Example:SSfdc software is a key component in our customer relationship management (CRM) system.

Definition:A set of practices, strategies and technologies that businesses use to manage interactions with current and prospective customers, focusing on customer retention, satisfaction, and ultimately profits generated by individual customers.

Example:The software helps us track and manage the sales cycles for our products.

Definition:The process through which a customer moves from initial awareness of a problem or need to purchase a product or service.

Example:We are refining our sales processes to be more efficient with the help of SSfdc.

Definition:A series of steps and activities that a company follows to sell its products or services.

Example:SSfdc allows us to collect and analyze customer feedback quickly and effectively.

Definition:Information about the views, reactions, and opinions of a customer, especially as gathered through interviews, questionnaires, or by tearing down faulty complaints.